Privacy Policy

1. Information We Collect

When you use the contact form on this website, we collect the information you submit: name, email address, company name, country, and the content of your message. We may also collect basic analytics data (page views, referrer, country, and approximate location) through our tracking pixel.

2. How We Use Your Information

• To respond to your inquiries and provide quotations
• To communicate with you about products, samples, and orders you have requested
• To improve our website and understand which content is most useful to visitors
• To comply with applicable legal and regulatory obligations

3. Data Storage and Retention

Inquiries submitted through the contact form are stored in a secure database operated by our hosting provider. We retain inquiry records as long as needed to serve our business relationship with you, and delete them when no longer required.

4. Data Sharing

We do not sell your personal information. We only share data with service providers that help us operate this website (hosting, email delivery, analytics), and only to the extent necessary for those services.

5. Cookies and Analytics

This website uses lightweight analytics to count page views and track referring sources. This data is used in aggregate and cannot be used to identify individual visitors personally.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@pebagfactory.com.

7. Contact

If you have any questions about this Privacy Policy, please contact us at info@pebagfactory.com or through our contact page.